Shipping policy
At SSRYJA, every pack is carefully inspected and securely packed to ensure it reaches you fresh, aromatic, and ready to enhance every meal.
Order Processing
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All orders are processed within 1–2 business days after successful payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next business day.
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During festivals or high-demand periods, dispatch may take slightly longer.
Shipping Timeline
Estimated delivery time after dispatch:
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Metro Cities: 2–5 business days
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Tier 2 & Tier 3 Cities: 3–7 business days
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Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
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Free Shipping on orders above ₹499.
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A standard shipping charge may apply to orders below ₹499. The applicable shipping fee will be displayed at checkout.
Cash on Delivery (COD)
Cash on Delivery is available in selected pin codes across India. An additional COD handling fee may apply, if mentioned at checkout.
SSRYJA reserves the right to disable COD for certain locations or high-risk orders.
Order Tracking
Once your order is shipped, you will receive a tracking link via Email and/or SMS/WhatsApp (where applicable). You can use this link to track your shipment in real time.
Delivery Attempts
Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailability of the recipient, or refusal to accept the package, the order may be returned to us.
Please ensure that your shipping address and contact number are accurate while placing the order.
Damaged or Incorrect Orders
If you receive:
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A damaged package
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A wrong product
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A missing item
Please contact us within 48 hours of delivery by emailing support@ssryja.com with:
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Your Order ID
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Photos of the package and product
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A brief description of the issue
We will investigate and resolve the issue as quickly as possible.